Trade-in Request Form - We speak human. Apple Specialist & Apple Authorized Service Provider

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Trade-in Request Form

Trade-in Request Form

What location would you like to drop-off your working Mac, iPad or iPhone Trade-in to for 24-48 hour test and evaluation? *

RiverdaleMac @345 Danforth Ave (across from the Big Carrot) BeachMac @2-1960 Queen St (next to Starbucks) RoncyMac @381 Roncesvalles Ave (next to Pizzaiolo)

* Indicates required field

Name *

Email *

Phone Number *

Address & Postal Code *

What is the Serial# (12 characters)? It's really important in order to be able to help you that we get the correct Serial# with this form. Quoting will be delayed without the correct Serial#. Here's an Apple article of how to find your Serial# https://support.apple.com/en-ca/HT204308 *

Is the device eligible for trade-in? *

No - Has a swollen battery No - Does not power on No - Is lost or stolen No - Is finance-locked No - Has Find My Device enabled? Yes - Device does not exhibit the above issues.

Does the device function properly? *

Is the device in good cosmetic and physical condition? *

Does the device include a working power adapter? *

Yes, the device includes a working power adapter. No, Yes, the device does not include a working power adapter.

Do you have Find My Mac/iPad/iPhone Turned On? We cannot accept this device for trade-in if Find My Mac/iPad/iPhone is Turned On. *

Yes No Not sure, I will check on www.icloud.com Not sure, I will call AppleCare 1-800-263-3394 to turn Find My Mac off with my Apple ID

What is your end-goal for this trade-in? E-transfer, Store Credit? Other? *

Please upload a photo of the device.

How did you find us? *

I am a customer AppleCare by phone referred me Apple.ca referred me Family, Friend, Neighbour referred me Google Facebook Instagram Twitter Other

For your safety and the safety of our team please confirm *

I have not been away in the last 2 weeks.

For your safety and the safety of our team please confirm *

I have not been in contact with someone who has tested positive for COVID in the last 2 weeks.

For your safety and the safety of our team please confirm *

I feel well.

When I hear back from you in 1-2 business days: *

I will bring my Photo ID and Wear a mask.

Thank you.
Please allow 1-2 business days for us to respond by email. Keep an eye on your Spam folder.

Submit

RiverdaleMac
345 Danforth Ave
Toronto, ON M4K 1N7

416-778-4048

BeachMac
2-1960 Queen St East
Toronto, ON M4L 1H8

416-849-0694

Roncesvalles
381 Roncesvalles Ave
Toronto, ON M6R 2M8

416-769-2775

Hours

M-F: 10am - 6pm
Sat: 10am - 6pm
Sun: Closed

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©2021 RiverdaleMac|BeachMac|Roncesvalles. Apple Specialist, All Rights Reserved. Site Terms .

Apple Price List
- AirPods
- Apple Accessories
- Qwerkywriter S
- MacBook Air
- MacBook Pro
- iPads
- iPods
- Apple TV
- HomePod
- Sonos
Service & Repairs
Refurbs, Used Macs, iPads, iPhones
Contact Us
About Us
Rentals
Remote One on Ones
Our Story
Our Dogs & Cats
Join Us - Careers
Vend POS
Terms
Service Request - RiverdaleMac
Service Request - BeachMac
Service Request - RoncyMac
iPhone Service Request Form
Mac Service Request Form
iPad Service Request Form
Apple Watch Service Request Form
AirPods/Beats Service Request Form
Rental Request Form
Trade-in Request Form