Trade-in Request Form - We speak human. Apple Specialist & Apple Authorized Service Provider

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Trade-in Request Form

Please complete the Trade-in Request Form for your working device and we'll get back to you with an estimated Quote and next steps. If the device is not working we can recycle it to Electronic Recycling Association for free. We also offer data removal services - just email us service@riverdalemac.com.

Trade-in Request Form

What location would you like to drop-off your working Mac, iPad or iPhone Trade-in to for 24-48 hour test and evaluation? *

RiverdaleMac @345 Danforth Ave (across from the Big Carrot) BeachMac @2-1960 Queen St (next to Starbucks) RoncyMac @381 Roncesvalles Ave (next to Pizzaiolo)

* Indicates required field

Name *

Email *

Phone Number *

Address & Postal Code *

What is the Serial# (12 characters)? It's really important in order to be able to help you that we get the correct Serial# with this form. Quoting will be delayed without the correct Serial#. Here's an Apple article of how to find your Serial# https://support.apple.com/en-ca/HT204308 *

Is the device eligible for trade-in? *

No - Has a swollen battery No - Does not power on No - Is lost or stolen No - Is finance-locked No - Has Find My Device enabled? Yes - Device does not exhibit the above issues.

Does the device function properly? *

Is the device in good cosmetic and physical condition? *

Does the device include a working power adapter? *

Yes, the device includes a working power adapter. No, Yes, the device does not include a working power adapter.

Do you have Find My Mac/iPad/iPhone Turned On? We cannot accept this device for trade-in if Find My Mac/iPad/iPhone is Turned On. *

Yes No Not sure, I will check on www.icloud.com Not sure, I will call AppleCare 1-800-263-3394 to turn Find My Mac off with my Apple ID

What is your end-goal for this trade-in? E-transfer, Store Credit? Other? *

Please upload a photo of the device.

How did you find us? *

I am a customer AppleCare by phone referred me Apple.ca referred me Family, Friend, Neighbour referred me Google Facebook Instagram Twitter Other

For your safety and the safety of our team please confirm *

I have not been away in the last 2 weeks.

For your safety and the safety of our team please confirm *

I have not been in contact with someone who has tested positive for COVID in the last 2 weeks.

For your safety and the safety of our team please confirm *

I feel well.

When I hear back from you in 1-2 business days: *

I will bring my Photo ID and Wear a mask.

Thank you.
Please allow 1-2 business days for us to respond by email. Keep an eye on your Spam folder.

Submit

RiverdaleMac
345 Danforth Ave
Toronto, ON M4K 1N7

416-778-4048

BeachMac
2-1960 Queen St East
Toronto, ON M4L 1H8

416-849-0694

Roncesvalles
381 Roncesvalles Ave
Toronto, ON M6R 2M8

416-769-2775

Hours

M-F: 10am - 6pm
Sat: 10am - 6pm
Sun: Closed

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©2021 RiverdaleMac|BeachMac|Roncesvalles. Apple Specialist, All Rights Reserved. Site Terms .

Apple Price List
- AirPods
- Apple Accessories
- Qwerkywriter S
- MacBook Air
- MacBook Pro
- iPads
- iPods
- Apple TV
- HomePod
- Sonos
Service & Repairs
Refurbs, Used Macs, iPads, iPhones
Contact Us
About Us
Rentals
Remote One on Ones
Our Story
Our Dogs & Cats
Join Us - Careers
Vend POS
Terms
Service Request - RiverdaleMac
Service Request - BeachMac
Service Request - RoncyMac
iPhone Service Request Form
Mac Service Request Form
iPad Service Request Form
Apple Watch Service Request Form
AirPods/Beats Service Request Form
Rental Request Form
Trade-in Request Form