Trade-in Request Form - We speak human. Apple Specialist & Apple Authorized Service Provider

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Please complete the Trade-in Request Form for your working device and we'll get back to you with an estimated Quote and next steps. If the device is not working we can recycle it to Electronic Recycling Association for free. We also offer data removal services - just email us [email protected].

Trade-ins we're currently purchasing:

Macs:

MacBook Air (2017 and M1 or newer)
MacBook Pro (M1 or newer)
Mac mini (M1 or newer)
iMac (2019 or newer)

iPhones:

iPhone X, 11, 12, 13, 14, and newer

iPads:

iPad (8th, 9th, or 10th Gen)
iPad Air (3rd, 4th, or 5th Gen)
iPad Pro (3rd, 4th, or 5th Gen)
iPad mini (5th or 6th Gen)

🔌 Also accepted: Apple-made Mac power adapters in good working condition.

Trade-in Request Form

What location would you like to drop-off your working Mac, iPad or iPhone Trade-in to for 24-48 hour test and evaluation? *

BeachMac @2-1960 Queen St (next to Starbucks) RoncyMac @381 Roncesvalles Ave (next to Pizzaiolo)

* Indicates required field

Name *

Email *

Phone Number *

Address & Postal Code *

What is the Serial# (12 characters)? It's really important in order to be able to help you that we get the correct Serial# with this form. Quoting will be delayed without the correct Serial#. Here's an Apple article of how to find your Serial# https://support.apple.com/en-ca/HT204308 *

Is the device eligible for trade-in? *

No - Has a swollen battery No - Does not power on No - Is lost or stolen No - Is finance-locked No - Has Find My Device enabled? Yes - Device does not exhibit the above issues.

Does the device function properly? *

Is the device in good cosmetic and physical condition? *

Does the device include a working power adapter? *

Yes, the device includes a working power adapter. No, Yes, the device does not include a working power adapter.

Do you have Find My Mac/iPad/iPhone Turned On? We cannot accept this device for trade-in if Find My Mac/iPad/iPhone is Turned On. *

Yes No Not sure, I will check on www.icloud.com Not sure, I will call AppleCare 1-800-263-3394 to turn Find My Mac off with my Apple ID

What is your end-goal for this trade-in? E-transfer, Store Credit? Other? *

How did you find us? *

I am a customer AppleCare by phone referred me Apple.ca referred me Family, Friend, Neighbour referred me Google Facebook Instagram Twitter Other

For your safety and the safety of our team please confirm *

My device has not been exposed to any substances that may be concerning, cause sickness or allergic reactions, or pose any threat to the humans handling it.

Thank you.
Please allow 1-2 business days for us to respond by email. Keep an eye on your Spam folder.

Submit

BeachMac
2-1960 Queen St East
Toronto, ON M4L 1H8

416-849-0694
[email protected]

Roncesvalles
381 Roncesvalles Ave
Toronto, ON M6R 2M8

416-769-2775
[email protected]

Hours

M-F: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am-5pm

©2026 RiverdaleMac|BeachMac|Roncesvalles. Apple Specialist, All Rights Reserved. Site Terms . Privacy Policy.

New Macs
NEW AIRPODS
NEW IPADS
ACCESSORIES
USED
- Trade-in Request Form
Service & Repairs
One on One Training
About
Rentals
Terms
Privacy Policy