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Service Request Form

iPhone

    Service Request Form for iPhone

    Thank you for seeking iPhone Service with us. iPhone repairs can take 1-3 business days (not weekends) to diagnose and up to a week for total repair turnaround time. We have iPhones available for rent at a special rate while your iPhone is in for Service with us.  We collect a $49.00 plus tax non-refundable diagnostic fee for all out of warranty and/or in-warranty accidental repairs. 

    As an Apple Authorized Service Provider our Apple Certified Technicians use genuine Apple parts. iPhones with third-party parts (i.e. screens, batteries) cannot be repaired by Apple Authorized Service Providers.

    We do:
    + AppleCare+ Warranty repairs
    + Apple Quality Program repairs
    + iPhone batteries
    + iPhone displays
    + Lightning Port cleans
    + iPhone backups (where possible)
    + iPhone data transfers
    + iPhone replacements
    + iPhone screen protector applications

    To prepare your iPhone for Service:
    1. Turn off Find My iPhone
    2. Backup your iPhone to iCloud or a computer with iTunes
    3. After backup, erase the iPhone to Factory Settings (Settings - General - Reset - Erase)
    ​
    AppleCare Protection Plan and AppleCare Limited Warranty do not cover liquid or cosmetic damage. If liquid or cosmetic damage are a found a $49.00 Diagnostic Fee will be applied. The $49.00 Diagnostic Fee can be used towards the repair of the iPhone.
    Please upload a front-facing (full-screen) photo of your iPhone for quotation purposes.
    Max file size: 20MB
    Thank you.
    ​
    ​Please allow 1-2 business days for us to respond by email. Keep an eye on your Spam folder.
Submit
BeachMac
2-1960 Queen St East
Toronto, ON M4L 1H8
Picture
416-849-0694
​info@beachmac.com
Roncesvalles
381 Roncesvalles Ave
Toronto, ON M6R 2M8
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416-769-2775
​info@roncymac.com

Hours

M-F: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am-5pm

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  • Apple Price List
  • Service & Repairs
  • One on One Training
  • Used Macs, iPads, iPhones
  • Contact Us
  • About Us
  • Rentals
  • Our Story
  • Our Dogs & Cats
  • Join Us - Careers
  • Terms
  • Rental Request Form
  • Trade-in Request Form
  • Mac Service & Repair
  • iPhone Service & Repair
  • iPad Service & Repair
  • AirPods/Beats Service & Repair
  • Apple Watch Service & Repair