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Service Request Form

iPad

    Service Request Form for iPad


    ​Thank you for seeking iPad Service with us. iPad repairs can take 1-3 business days (not weekends) to diagnose and up to a week for total repair turnaround time if parts are needed. We have iPads available for rent at a special rate while your iPad is in for Service with us.

    We collect a $49.00 plus tax non-refundable diagnostic fee for all out of warranty and/or in-warranty accidental repairs. 


    As an Apple Authorized Service Provider our Apple Certified Technicians use genuine Apple parts. iPads with third-party parts (i.e. screens, batteries) cannot be repaired by Apple Authorized Service Providers.

    We do:
    + AppleCare+ Warranty repairs
    + Apple Quality Program repairs
    + Apple Out of Warranty repairs

    + iPad batteries 
    + iPad displays (replacement*)
    + Port cleans
    + iPad backups (where possible)
    + iPad data transfers
    + iPad replacements
    + iPad screen protectors
    * Note. Apple doesn’t repair screens on iPads as further issues can develop after a screen is damaged. Apple offers to replace the iPad with the same model iPad at a reduced rate.

    To prepare your iPad for Service:
    1. Turn off Find My iPad
    2. Back up your iPad to iCloud or a computer with iTunes
    3. After backup, erase the iPad to Factory Settings (Settings - General - Reset - Erase)
    Please upload a front facing photo of your iPad for quotation purposes.
    Max file size: 20MB
    Thank you.
    ​Please allow 1-2 business days for us to respond by email. Keep an eye on your Spam folder.
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BeachMac
2-1960 Queen St East
Toronto, ON M4L 1H8
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416-849-0694
​[email protected]
Roncesvalles
381 Roncesvalles Ave
Toronto, ON M6R 2M8
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416-769-2775
​[email protected]

Hours

M-F: 10am - 6pm
Sat: 10am - 6pm
Sun: 11am-5pm

©2025 RiverdaleMac|BeachMac|Roncesvalles. Apple Specialist, All Rights Reserved. Site Terms. Privacy Policy. 
  • New Macs
  • NEW AIRPODS
  • NEW IPADS
  • ACCESSORIES
    • Qwerkywriter S
  • USED
    • Trade-in Request Form
  • Service & Repairs
    • Mac Service & Repair
    • iPhone Service & Repair
    • iPad Service & Repair
    • AirPods/Beats Service & Repair
    • Apple Watch Service & Repair
  • One on One Training
  • About
    • Our Story
    • Our Dogs & Cats
    • Business
    • Contact Us
    • Join Us - Careers
  • Rentals
  • Terms
  • Privacy Policy