Service Request Form for iPad


    ​Thank you for seeking iPad Service with us. iPad repairs can take 1-3 business days (not weekends) to diagnose and up to a week for total repair turnaround time if parts are needed. We have iPads available for rent at a special rate while your iPad is in for Service with us.

    We collect a $49.00 plus tax non-refundable diagnostic fee for all out of warranty and/or in-warranty accidental repairs. 

    As an Apple Authorized Service Provider our Apple Certified Technicians use genuine Apple parts. iPads with third-party parts (i.e. screens, batteries) cannot be repaired by Apple Authorized Service Providers.

    We do:
    + AppleCare+ Warranty repairs
    + Apple Quality Program repairs
    + Apple Out of Warranty repairs
    + iPad batteries 
    + iPad displays (replacement*)
    + Port cleans
    + iPad backups (where possible)
    + iPad data transfers
    + iPad replacements
    + iPad screen protectors
    * Note. Apple doesn’t repair screens on iPads as further issues can develop after a screen is damaged. Apple offers to replace the iPad with the same model iPad at a reduced rate.

    To prepare your iPad for Service:
    1. Turn off Find My iPad
    2. Back up your iPad to iCloud or a computer with iTunes
    3. After backup, erase the iPad to Factory Settings (Settings - General - Reset - Erase)
    Please upload a front facing photo of your iPad for quotation purposes.
    Max file size: 20MB
    Thank you.
    ​Please allow 1-2 business days for us to respond by email. Keep an eye on your Spam folder.