Apple Watch Service Request Form

Thank you for seeking Apple Watch Service with us. Apple Watches can take 1-3 business days (not weekends) to diagnose and up to a week for total repair turnaround time if parts are needed. We collect a $49.00 plus tax non-refundable diagnostic fee for all out of warranty and/or in-warranty accidental repairs.

As an Apple Authorized Service Provider our Apple Certified Technicians use genuine Apple parts. Apple Watches with third-party parts (i.e. cases) cannot be repaired by Apple Authorized Service Providers.

We do:
+ AppleCare+ Warranty repairs
+ Apple Quality Program repairs
+ Apple Out of Warranty repairs
+ Screen repairs
+ Battery repairs

To prepare your Apple Watch for Service:
1. Unpair from your iPhone

What is the Serial# (12 characters)? It's really important in order to be able to help you that we get the correct Serial# with this form. Quoting will be delayed without the correct Serial#. Here's an Apple article of how to find your Serial# https://support.apple.com/en-ca/HT204308 *

Do you have Find My Watch Turned On? Apple doesn't let us accept this device for repair if Find My Watch is Turned On. *

Yes, I have Find My Watch Turned On No, I do not have Find My Watch Turned On Not sure, I will check on www.iCloud.com Not sure, I will call AppleCare 1-800-263-3394 to turn Find My Watch off with my Apple ID

Service Request Form for Apple Watch

Hours

Service Request Form for ​Apple Watch

Hours

Service Request Form for Apple Watch