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    Service Request Form for AirPods/beats


    ​Thank you for seeking AirPods/beats Service with us. AirPods can take 1-3 business days (not weekends) to diagnose and up to a week for total repair turnaround time if parts are needed. We collect a $49.00 plus tax non-refundable diagnostic fee for all out of warranty and/or in-warranty accidental repairs. 

    As an Apple Authorized Service Provider our Apple Certified Technicians use genuine Apple parts. AirPods with third-party parts (i.e. cases) cannot be repaired by Apple Authorized Service Providers.

    We do:
    + AppleCare+ Warranty repairs
    + Apple Quality Program repairs
    + Apple Out of Warranty repairs

    + Lost AirPod replacement
    + Lost AirPod Case replacement

    To prepare your AirPods for Service:
    1. Find your AirPod(s) and AirPods case

    To prepare your beats for Service:
    1. Find your proof of purchase receipt (POP). 
    Thank you.
    ​Please allow 1-2 business days for us to respond by email. Keep an eye on your Spam folder.
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RiverdaleMac
345 Danforth Ave
​Toronto, ON M4K 1N7
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416-778-4048
BeachMac
2-1960 Queen St East
Toronto, ON M4L 1H8
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416-849-0694
Roncesvalles
381 Roncesvalles Ave
Toronto, ON M6R 2M8
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416-769-2775

Hours

M-F: 10am - 6pm
Sat: 10am - 6pm
Sun: Closed

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©2021 RiverdaleMac|BeachMac|Roncesvalles. Apple Specialist, All Rights Reserved. Site Terms.
  • Apple Price List
    • AirPods
    • Apple Accessories
    • Qwerkywriter S
    • MacBook Air
    • MacBook Pro
    • iPads
    • iPods
    • Apple TV
    • HomePod
  • Service & Repairs
  • Refurbs, Used Macs, iPads, iPhones
  • Contact Us
  • About Us
  • Rentals
  • Remote One on Ones
  • Xero Cloud Accounting
  • Our Story
  • Our Dogs & Cats
  • LightSpeed POS
  • Vend POS
  • Join Us - Careers
  • Terms
  • Service Request - RiverdaleMac
  • Service Request - BeachMac
  • Service Request - RoncyMac
  • iPhone Service Request Form
  • Mac Service Request Form
  • iPad Service Request Form
  • Apple Watch Service Request Form
  • AirPods/Beats Service Request Form
  • Rental Request Form
  • Trade-in Request Form