Please complete your Service Request below. We know how important your Mac is to you right now.

    We are receiving an unprecedented # of requests. Please allow 24-48 hours for us to respond to you with as much information as we can about warranty, pricing, turnaround time, payment and drop-off instructions. We want to make your visit count.

    Please keep an eye on your Email Spam folder.  

    Please remove your Mac, hard-drive and power adapter (if applicable) from your cases, bags etc. before drop-off to help minimize contact points and keep everyone safe.

    Please present your ID at drop-off and pickup.

    If you are seeking an iPhone or an AirPod repair we recommend you apply for a Mail-In Repair to Apple https://getsupport.apple.com/repair if it is urgent otherwise try to use an old phone or borrow one from a friend or family member in the interim. You can email iphoneservice@riverdalemac.com to be added to our waitlist.

    AppleCare Protection Plan and AppleCare Limited Warranty do not cover liquid or cosmetic damage. If liquid or cosmetic damage are a found a $99.00 Diagnostic Fee will be applied. The $99.00 Diagnostic Fee can be used towards the repair of the Mac.
    Max file size: 20MB
    Thank you for asking. We know how important your Mac is to you right now.
    ​We'll get back to you with the Service possibilities for your Mac shortly.