Please complete your Service Request below. We know how important your Mac is to you right now.

    We are receiving an unprecedented # of requests with the Apple Store's closed. Please allow 24 hours for us to respond to you with as much information as we can about warranty, pricing, turnaround time, payment and curbside drop-off instructions. We want to make your visit count.

    Please keep an eye on your Email Spam folder.  

    Please remove your Mac, hard-drive and power adapter (if applicable) from your cases, bags etc. before drop-off to help minimize contact points and keep everyone safe.

    Please present your ID at drop-off and pickup.

    If you are seeking an iPhone or an AirPod repair we recommend you apply for a Mail-In Repair to Apple https://getsupport.apple.com/repair if it is urgent otherwise try to use an old phone or borrow one from a friend or family member in the interim. We are not performing iPhone repairs temporarily for everyones safety but you can email iphoneservice@riverdalemac.com to be added to our waitlist.

    AppleCare Protection Plan and AppleCare Limited Warranty do not cover liquid or cosmetic damage. If liquid or cosmetic damage are a found a $99.00 Diagnostic Fee will be applied. The $99.00 Diagnostic Fee can be used towards the repair of the Mac.
    Max file size: 20MB
    Thank you for asking. We know how important your Mac is to you right now.
    ​We'll get back to you with the Service possibilities for your Mac shortly.