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Service Request Form

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    Please complete your Service Request below. We know how important your Mac is to you right now.

    Please allow 24-48 hours for us to respond to you with as much information as we can about warranty, pricing, turnaround time, payment and drop-off instructions. We want to make your visit count.

    Please keep an eye on your Email Spam folder.  

    Please remove your Mac, hard-drive and power adapter (if applicable) from your cases, bags etc. before drop-off to help minimize contact points and keep everyone safe.

    Please present your ID at drop-off and pickup.

    AppleCare Protection Plan and AppleCare Limited Warranty do not cover liquid or cosmetic damage. If liquid or cosmetic damage are a found a $99.00 diagnostic fee will be applied. The $99.00 diagnostic fee can be used towards the repair of the Mac.
    Max file size: 20MB
    Thank you for asking. We know how important your Mac is to you right now.
    ​We'll get back to you with the Service possibilities for your Mac shortly.
Submit Service Request
RiverdaleMac
345 Danforth Ave
​Toronto, ON M4K 1N7
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416-778-4048
BeachMac
2-1960 Queen St East
Toronto, ON M4L 1H8
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416-849-0694
Roncesvalles
381 Roncesvalles Ave
Toronto, ON M6R 2M8
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416-769-2775

Hours

M-F: 10am - 6pm
Sat: 10am - 6pm
Sun: Closed

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  • Apple Price List
    • AirPods
    • Apple Accessories
    • Qwerkywriter S
    • MacBook Air
    • MacBook Pro
    • iPads
    • iPods
    • Apple TV
    • HomePod
    • Sonos
  • Service & Repairs
  • Refurbs, Used Macs, iPads, iPhones
  • Contact Us
  • About Us
  • Rentals
  • Remote One on Ones
  • Our Story
  • Our Dogs & Cats
  • Join Us - Careers
  • Vend POS
  • Terms
  • Service Request - RiverdaleMac
  • Service Request - BeachMac
  • Service Request - RoncyMac
  • iPhone Service Request Form
  • Mac Service Request Form
  • iPad Service Request Form
  • Apple Watch Service Request Form
  • AirPods/Beats Service Request Form
  • Rental Request Form
  • Trade-in Request Form