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Service Request Form 

Macs

    Service Request Form for Mac

    ​Thank you for seeking Mac Service with us. Mac repairs can take 1-3 business days (not weekends) to diagnose and up to a week for total repair turnaround time if parts are needed. We have Macs available for rent at a special rate while your Mac is in for Service with us. We collect a $99.00 plus tax non-refundable diagnostic fee for all out of warranty and/or in-warranty accidental repairs. 

    As an Apple Authorized Service Provider our Apple Certified Technicians use genuine Apple parts. Macs with third-party parts cannot be repaired by Apple Authorized Service Providers.

    We do:
    + AppleCare Limited, AppleCare Protection Plan & AppleCare+ Warranty repairs
    + Apple Quality Programs
    + Apple Out of Warranty repairs
    + Mac batteries 

    + Mac displays 
    + Mac keyboards

    + Mac backups (where possible)
    + Mac data transfers
    + Mac hard-drives
    + Mac operating system upgrades/downgrades (where possible)
    + Memory & Hard-drive upgrades (where possible)

    + Malware removal

    To prepare your Mac for Service:
    1. Turn off Find My Mac
    2. Backup your Mac to an external hard-drive
    AppleCare Protection Plan and AppleCare Limited Warranty do not cover liquid or cosmetic damage. If liquid or cosmetic damage are a found a $99.00 Diagnostic Fee will be applied. The $99.00 Diagnostic Fee can be used towards the repair of the Mac.
    Max file size: 20MB
    Please allow 1-2 business days for us to respond to you with as much information as we can about warranty, pricing, turnaround time, payment and drop-off instructions. We want to make your visit count. Keep an eye on your Spam folder for a reply. Thank you.
Submit
RiverdaleMac
345 Danforth Ave
​Toronto, ON M4K 1N7
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416-778-4048
BeachMac
2-1960 Queen St East
Toronto, ON M4L 1H8
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416-849-0694
Roncesvalles
381 Roncesvalles Ave
Toronto, ON M6R 2M8
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416-769-2775

Hours

M-F: 10am - 6pm
Sat: 10am - 6pm
Sun: Closed

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©2021 RiverdaleMac|BeachMac|Roncesvalles. Apple Specialist, All Rights Reserved. Site Terms.
  • Apple Price List
    • AirPods
    • Apple Accessories
    • Qwerkywriter S
    • MacBook Air
    • MacBook Pro
    • iPads
    • iPods
    • Apple TV
    • HomePod
  • Service & Repairs
  • Refurbs, Used Macs, iPads, iPhones
  • Contact Us
  • About Us
  • Rentals
  • Remote One on Ones
  • Xero Cloud Accounting
  • Our Story
  • Our Dogs & Cats
  • LightSpeed POS
  • Vend POS
  • Join Us - Careers
  • Terms
  • Service Request - RiverdaleMac
  • Service Request - BeachMac
  • Service Request - RoncyMac
  • iPhone Service Request Form
  • Mac Service Request Form
  • iPad Service Request Form
  • Apple Watch Service Request Form
  • AirPods/Beats Service Request Form
  • Rental Request Form
  • Trade-in Request Form